Frequently Asked Questions

FAQs

How long do the jars keep?

The shelf-life is 12 months or more from the date of manufacture. For best before date see lid. Shipped jars have at least 4 weeks left until the best before date unless otherwise noted.

How should the jars be stored?

Store in a cool dry place under 25℃. No refrigeration required for storage of unopened jars. Refrigerate once opened and consume within 2 days.

How big are the portions?

Curry meals contain 250 g per jar, which equals one serving. Combine with your favourite side, such as rice, quinoa, pasta or bread.

Where do you ship to?

Minimum order quantity in our online shop is 6 jars. The maximum order quantity is 24 jars.

Shipping costs

Note: We do not ship to islands or any regions where there is a post-surcharge in any of the countries. Please contact us if you would like to request special shipping arrangements for these regions.

Germany
Free shipping for orders over 59 €. Flat rate of 4.99 € for orders under 59 €

EU Zone 1
Free shipping for orders over 110 € and up to 150 €. Flat rate of 9.99 € for orders under 110 €.

Applicable to the following countries:
Austria, Belgium, Luxembourg, Netherlands

EU Zone 2
Flat rate of 9.99 € for all orders up to 150 €.

Applicable to the following countries:
Croatia, Czechia, Denmark, Estonia, France, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden

EU Zone 3
Flat rate of 19.99 € for orders up to 150 €.

Applicable to the following countries:
Bulgaria, Finland, Greece, Ireland, Romania

Switzerland and Liechtenstein
Flat rate of 19.99 € for orders up to 150 €. Customs duties and taxes are to be borne by the buyer.

Are the meals gluten-free, lactose-free, and low in fructose?

Yes, all meals are gluten-free, lactose-free, and low in fructose.

Can I be sure that the food is low FODMAP?

Yes, all our meals are certified low FODMAP by the Monash University in Australia.

Is food that has been preserved in jars nutritious?

In short, yes. Apart from Vitamin C and some B vitamins which are heat sensitive, most other nutrients like protein, carbs and fibre are retained well through the preservation process. We do not use any artificial preservatives.

How do you prepare your food for long shelf-life at ambient temperature?

Our meals are solely preserved through a combination of heat, pressure and vacuum, which is industry standard, but customised in our case to achieve optimum taste and nutrient retention.

Do you use any additives, preservatives, artificial aids and colours?

We do not use any additives, preservatives, artificial aids or colours in any of our foods. We also do not use artificial thickeners or emulsifiers, as they may be difficult to digest for some people. Separation of liquids and solids in the jar is completely natural and does not affect the quality and safety of the product.

How do you justify the cost of your meals?

How do I tell if the jar is damaged?

What if my jars arrive damaged?

How can I return the jars?