Frequently Asked Questions

FAQs

How long do the jars keep?

The shelf-life is 12 months or more from the date of manufacture. For best before date see lid. Shipped jars have at least 4 weeks left until the best before date unless otherwise noted.

How should the jars be stored?

Store in a cool dry place under 25℃. No refrigeration required for storage of unopened jars. Refrigerate once opened and consume within 2 days.

How big are the portions?

Curry meals contain 250 g per jar, which equals one serving. Combine with your favourite side, such as rice, quinoa, pasta or bread.

Where do you ship to?

Minimum order quantity in our online shop is 6 jars. The maximum order quantity is 24 jars.

Shipping costs

Germany
Free shipping for orders over 110 €. Flat rate of 4,99€ for orders under 110 €

EU countries
Free shipping for orders over 110 €. Flat rate of 9,99€ for orders under 110 €.

Applicable to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Spain, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden

Are the meals gluten-free, lactose-free, and low in fructose?

Yes, all meals are gluten-free, lactose-free, and low in fructose.

Can I be sure that the food is low FODMAP?

Yes, all our meals are certified low FODMAP by the Monash University in Australia.

Is food that has been preserved in jars nutritious?

In short, yes. Apart from Vitamin C and some B vitamins which are heat sensitive, most other nutrients like protein, carbs and fibre are retained well through the preservation process. We do not use any artificial preservatives.

How do you prepare your food for long shelf-life at ambient temperature?

Our meals are solely preserved through a combination of heat, pressure and vacuum, which is industry standard, but customised in our case to achieve optimum taste and nutrient retention.

Do you use any additives, preservatives, artificial aids and colours?

We do not use any additives, preservatives, artificial aids or colours in any of our foods. We also do not use artificial thickeners or emulsifiers, as they may be difficult to digest for some people. Separation of liquids and solids in the jar is completely natural and does not affect the quality and safety of the product.

How do you justify the cost of your meals?

How do I tell if the jar is damaged?

What if my jars arrive damaged?

How can I return the jars?